Johntaylordayspa.com reserves the right to update product and service prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions or otherwise inaccurate prices on the website. The final amount will be determined at checkout within our website or at our salon. We attempt to be as accurate as possible when explaining our products and services on our site, however we do not warrant that the product and service descriptions, information, colors or other content are error-free or accurate. John Taylor Gift Certificates are non-refundable and non-transferable. No cash value. Prices of Gift Certificates are guaranteed for 6 months from date of purchase. Gift Certificates do not expire. Twelve months after Gift Certificate sale the total value of the gift certificate may be used for products only and are not valid on salon or spa services. At John Taylor we want you to love anything that you purchase from us. If you do not find any product that you purchase from us to your liking just pay the shipping to return and we will give you a full refund less the original shipping. Product must be minimally used to receive the full refund. Contact firstname.lastname@example.org to begin the return process. Any information that you choose to share with us during your shopping experience will not be shared with any other party. We may use your email to keep you informed about upcoming sales and promotions at John Taylor Salon and Day Spa and you may opt out at any time. Shipping & Delivery: John Taylor orders are shipped and delivered on business days (excluding holidays). Please select the option that best suits your delivery needs during checkout.